Contact Us

If you’re a current NREL high-performance computing (HPC) system user, use this form to request assistance or to ask any questions.

If you’re interested in becoming a user, see User Accounts.

If you see this don't fill out this input box.

Name (Required)Your first and last name

Username (Required)Your NREL HPC Account Username

Email (Required)Please provide the address matching our records.

PhoneYour phone number, in case we need to contact you by phone

Operating System (Required)Your workstation operating system

Computing System (Required)

Allocation project handle (if applicable)

Short description (Required)A short description or subject of your request

Detailed description (Required)Please include error messages, copy of terminal output, and working directory where available.

Time issue occurred (if applicable)

Note: If you click on "SEND REQUEST" and nothing happens, it most likely means you forgot to provide information in a required field. You may need to scroll up to see what required information is missing.