About High-Performance Computing at NREL

NREL’s high-performance computing (HPC) system users tap into the largest HPC environment in the world dedicated to advancing renewable energy and energy efficiency technologies.

NREL’s Computational Science Center manages the HPC environment. To learn more about the center's research capabilities, staff, and facilities, see the Computational Science website.

Office Hours

During our office hours, HPC system users at NREL may drop in to meet with staff to get started, ask questions, or resolve any issues. If these hours don’t work for you, you may arrange a different time with the contact.

Computing Systems: Kestrel, Eagle, and Swift

Drop in to get one-on-one assistance directly from the HPC Operations Team for any questions or issues you're experiencing to get immediate troubleshooting or advice while using our various HPC systems.

For a complete schedule of office hours, including webinar information, see Training or visit the Computational Sciences Tutorials Public Microsoft Teams Calendar. 

Stratus Cloud Services

Drop in to get one-on-one assistance directly from the Stratus Cloud Team for any questions or issues you're experiencing to get immediate troubleshooting or advice while using Stratus Cloud services. For a complete schedule of office hours, including webinar information, visit the Computational Sciences Tutorials Public Microsoft Teams Calendar.

For live technical support, join the Cloud Computing User Group via Microsoft Teams every Wednesday 10–11a.m., and post in the Support Office Hours Channel. Users may join the chat and/or use the webinar information found on the calendar event in Microsoft Teams. 

NREL employees can visit the Stratus Cloud website (not publicly available or accessible) for more information related to cloud computing. 

Insight Center Visualization

Contact Kenny Gruchalla, NREL's leading visualization expert, to schedule a time to discuss the Insight Center's capabilities.

General Contact

For general HPC assistance, requests, and troubleshooting technical problems, please email HPC-Help@nrel.gov. In the email, include the project handle, username(s), and any information that will help us identify and troubleshoot the issue.